1. Pricing & Offers
The team at B&M Limited work hard to ensure that prices listed and technical specification information are accurate at the time of purchase. However, B&M Limited reserves the right to amend its prices from time to time. All prices shown online include VAT. Please note that your computer may display old pages from our site which are stored in your own computer's memory from previous visits - it is important you refresh your browser when viewing any pages on our website to see the current prices and goods available.
Any offers and/or voucher promotions issued by B&M Limited are to be used on non-discounted items only.
Vouchers are not exchangeable for Cash.
Vouchers or Discount Coupons/ Discount Codes are not redeemable during sale periods.
2. Security
We realise that the internet is based on trust so we make security our number one priority. Our commitment to this will remain prominent for the future. Your credit card details are sent to the banks secure servers whilst the order is processed. No card data is saved and is not visible by any member of staff. Our web server uses GoDaddy Class 2 Certification to encrypt data transmission, an independent third-party organisation that provides you with proof that our secure web server is genuine. At no point are your credit card details sent over using an unsecured connection.
3. Delivery & Collection
There are 3 different delivery options which you can choose at check-out which include:
- In-Store pick-up: Monday’s to Friday’s 08:00 – 16:00
- Orders under €75: can be delivered subject to a €5 charge for Malta and €10 for Gozo
- Orders over €75: will be delivered free of charge to Malta and Gozo.
Deliveries are done Monday to Friday between 09:00 and 16:00. Driver will call you to set up a delivery date & time. Items ordered will be available for delivery within the next working day subject to appointment availability. If goods are ordered over the weekend or bank holiday, please be aware that the order date is taken as the next available working day for delivery purposes. Please note that we are unfortunately unable to give any special delivery instructions to drivers e.g. leaving products with neighbours etc. When your order arrives at your address, you will be given the opportunity to check and sign for the products. During delivery, we recommend a visual inspection of your order on arrival for any obvious damages, and to ensure that all products ordered are present. You are not expected to check every item before signing for the delivery.
Once you receive your items, please do not store them away for later inspection, as if any goods received are damaged, faulty or incomplete, you must notify us within 48 hours of delivery via email or telephone, quoting your CASHSALE/INVOICE number for reference. Please open each box and check thoroughly for damages. If we are notified within the given time frame, we will then organise a replacement and collection. In any situation in which customers have adhered to terms and conditions, yet have received goods that are incorrectly supplied or damaged in transit, Bridgepoint Limited will replace goods free of charge.
Upon signing, responsibility for these products passes on to you, and any risk of damage or loss is assumed by the purchaser. We are not responsible for any goods received or unpacked by anyone other than the purchaser, so please ensure that person is present to check and sign for the goods at the supplied delivery address.
Please do not fit any damaged goods, as we will be unable to replace or refund damaged items which have been installed. If you find your goods are damaged, please get in touch with us and we'll do our best to help.
All damaged goods must be returned in their original packaging. Please be aware that we cannot be held responsible for any loss or damage incurred due to errors made by the purchaser during checkout, for example entering incorrect address details, so please ensure all information is correct before processing your order.
If you fail to take delivery on the date agreed, then we reserve the right to charge for any subsequent deliveries.
All deliveries, with the exception of Gozo are handled by Bridgepoint’s own drivers. And in the case of Gozo, reputable couriers will be used. When goods are collected from the Bridgepoint Limited dispatch warehouse they become the responsibility of the designated courier. We cannot be held responsible for any delay's that the courier experiences.
4. Cancellation of orders and Return of Products
Cancellation of Orders: You have a right to cancel your order before dispatch. You can do this in Person at the Showroom, or by sending us an Email on Sales@bmsupplies.com , or by calling us +356 21 440710. Please always state the order number in question. Any deposits held on the said order will be refunded in Cash or by bank transfer, whichever is more convenient at the time of the cancellation.
5. Warranty
The company warrants that the goods will be compliant with the international standards as indicated on the respective manufacturers' literature. Goods are guaranteed for 24 months from the date of delivery/collection unless otherwise specified.
This warranty is only valid on presentation of the cash sale or invoice relating to the purchase.
No other warranty document other than the cash sale or invoice is issued by the company.
The company may repair or replace the defective item with an exact replacement or equivalent substitute depending on the instructions given by the manufacturer.</li>
This warranty does not cover defects arising from bad workmanship and/or faulty installation. This warranty does not cover damages occurring to incorrect water pressure or damage occurring due to excessive lime scale.</li>
The Company is not liable for any consequential loss or damage or injury resulting from the installation or use of the product.
6. General
All pictures on our website are the best indication we can give of the original item and are for illustration purposes only. On occasion we may make small changes to the design of a product, due to this, the item/items you receive may have small differences to the picture displayed on the website. The colour of goods may vary slightly from that shown on the website due to limitations of browser software and monitors.
All products are subject to stock availability at the time of ordering. While every effort will be made to ensure that all items shown are in stock we offer no guarantee of availability and this electronic publication does not constitute an offer of sale.
All prices stated include VAT at 18%.
PRIVACY POLICY
Your privacy is important to us, and we understand how important it is to you. Our aim is to be as clear and open as possible about what we do and why we do it.
All client information given during the ordering and registration process is collected and stored lawfully and in accordance with the relevant data protection acts. All information held on our systems is password protected. We do not use any information given for marketing purposes without your consent. If you are concerned about the confidentiality of any information given, please contact us at sales@bmsupplies.com
When would we collect information about you
- When you visit the Website and register
- When you buy products or services on the Website
What’s the information we collect
- Your name and contact information including postal address, e-mail address and telephone number.
We won't ever share your payment details with third parties. We do not store credit card details, nor do we share customer details with any third parties.
What do we do with your Information
- We mostly make use of your details when you place an order with us. We require such details so that we can confirm your order and schedule a delivery date.
- For internal accounting and regulatory purposes
- For statistical analysis to assess our business performance and to improve our products and services.
- To improve and personalise your experience when you visit the website (See the cookies section), and to keep you informed about other products and services you might be interested in.
- To ask you from time to time if you would like to provide feedback on or participate in market research on our products and services. You do not have to participate in these if you do not wish.
We will not share any of the personal information listed above with outside parties except to the extent necessary to complete your order.
Data Deletion Requests
We respect your right to control your personal data. If you wish to request the deletion of your data from our systems, please follow the steps outlined below:
Submitting a Data Deletion Request
To request the deletion of your data, please contact our Data Privacy Officer at info@bridgepointmalta.com.mt. In your request, please provide the following information:
- Your full name
- Email address associated with your account
- A clear and specific request for data deletion
Verification of Identity
For security reasons, we may need to verify your identity before processing your data deletion request. This may require you to provide additional information or documentation to confirm your identity.
Processing Time
Once we have verified your identity, we will process your data deletion request in accordance with applicable laws and regulations. Please note that certain data may be retained for a period required by law or as necessary for legitimate business purposes.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our data practices or legal requirements. We will notify you of any material changes by posting the updated Privacy Policy on our website or through other communication methods. We encourage you to review this Privacy Policy periodically.
Cookies
We may also store information about cookies being used by your computer. Cookies are files which are sent by us to your computer or other access devices. The different types of cookies we use are listed below:
Strictly necessary cookies
These cookies enable services you have specifically asked for. For those types of cookies that are strictly necessary, no consent is required. These cookies are essential in order to enable you to move around the Website and use its features, such as accessing secure areas of the Website. Without these cookies services you have asked for, like shopping baskets or e-billing, cannot be provided.
Performance cookies
These cookies collect anonymous information on the pages visited. By using the Website, you agree that we can place these types of cookies on your device. These cookies collect information about how visitors use the Website, for instance which pages visitors go to most often, and if they get error messages from web pages. These cookies don't collect information that identifies a visitor. All information these cookies collect is aggregated and therefore anonymous. It is only used to improve how the Website works.
Functionality cookies
These cookies remember choices you make to improve your experience. By using the Website, you agree that we can place these types of cookies on your device. These cookies allow the Website to remember choices you make (such as your user name, language or the region you are in) and provide enhanced, more personal features. These cookies can also be used to remember changes you have made to text size, fonts and other parts of web pages that you can customise. They may also be used to provide services you have asked for such as watching a video or commenting on a blog. The information these cookies collect may be made anonymous and they cannot track your browsing activity on other websites.
Are cookies safe?
Yes, cookies are harmless text files. They can't look into your computer or read any personal information or other material on your hard drive. Cookies can't carry viruses or install anything harmful on your computer.
Your right to refuse cookies and what happens if you refuse them
You can refuse cookies by activating the relevant setting on your browser. However, if you do so you may not be able to access all or parts of our site. If you carry on using our site and do not change your browser settings we will assume you consent to us using cookies as described above.
You can find more information about cookies at
www.allaboutcookies.org and www.youronlinechoices.eu
The Contract and Conditions shall be governed by the laws of Malta, and you agree to submit to the non-exclusive jurisdiction of the Maltese courts.
Any notice required or permitted is to be given by either party to the other under the Conditions these shall be in writing and addressed to the other party and delivered to the address provided at the time the order is confirmed or any subsequent or alternative address which one party may notify to the other from time to time.
The terms and conditions do not affect your statutory rights.
